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by Angus M Robinson, Past President, Rotary eClub One The issue of
ethics as exemplified in Rotary by the application of the ‘Four Way
Test’ is one which continues to evoke discussion and debate.
The interface between the
value of the teaching of ethics and religious beliefs is currently
being put to test in the State of
The historical context for
this situation is that in the early days of European settlement of
the state of To Rotarians,
‘RI’ is an acronym which has a different meaning – Rotary
International, which is of course a worldwide meaning where ‘the
Rotary motto Service Above Self conveys the humanitarian spirit of
the organisation’s more than 1.2 million members. Strong fellowship
among Rotarians and meaningful community and international service
projects characterise Rotary worldwide’ without dues regard to
politics, race and religion.
As every member of Rotary
would be aware, the Four Way Test of Rotary has become the
organisation’s guiding light for ethical behaviour with the Of the things we
think, say or do... Is it the Truth? Is it Fair to all
concerned? Will it build
Goodwill and Better Friendships? Will it be
Beneficial to all concerned? According to the
Rotary Global History Fellowship (RGHF) internet project, ‘the
simple and straightforward Four Way Test was written by Chicago
Rotarian Herbert J Taylor in 1932 and it was not necessarily a
catechism but rather a purely subjective form of self-analysis. According to
RGHF, ‘the test was primarily written for his bankrupt Club Aluminum
Company in 1932. Herb actually gave up his job in ‘packaged
groceries; house to house sales’ (his classification in #1 club) in
order to join 250 other employees onboard the so-called “sinking
ship”. RGFH reports that Rotarian Herb retold the concept of the
test in his own words:
”To win our
way out of this situation, I reasoned we must be morally and
ethically strong. I knew that in right there was might. I felt that
if we could get our employees to think right they would do right. We
needed some sort of ethical yardstick that everybody in the company
could memorise and apply to what we thought, said, and did in our
relations to others.
So one morning
I leaned over on my desk, rested my head in my hands. In a few
moments, I reached for a white paper card and wrote down that which
had come to me – in twenty-four words.” RGHF also cites
the situation that ‘when a company advertisement was placed before
Herb, declaring his aluminum product as “the greatest cooking ware
in the world”, Herb simply stated “We can’t prove that”. The advert
was rewritten simply stating the facts. Apparently Herb’s heads of
department belonged to different religions and all found no
incompatibility with their respective faiths. RGHF concludes that
the test was “for any man to take as arises”.
RGFH also cites Oren
Arnold’s book about The Rotary club of In recent years,
in reviewing the relevance of the Four Way Test to ‘modern day’
life, many Rotarians have agonised over the words embodied in the
Test, particularly relating to the extent to which ‘truth’ itself
can be determined. Arguably, the Test has been subject to a heavy
dose of ‘over intellectualisation’ with its original context lost
and indeed misunderstood. As Rotarian
Herbert Taylor simply stated, it was a matter of dealing with the
facts, which in any situation, can be determined with a reasonable
degree of certainty without having to explore the additional
dimension of ‘truth’. The other three
dimensions of the Four Way Test also embrace the ethical values of
Rotary – fairness, goodwill and better friendships (we call this
fellowship), and beneficial to all concerned (the latter
encapsulating ‘service above self’ ideals). In a modern day
business context, it is now generally accepted that the best
business outcome is based on ‘win win’ arrangements (‘beneficial to
all concerned’). Moreover,
successful businesses these days understand and practice
relationship marketing, a concept which involves employing
strategies to develop long term relationships with customers. It is
recognised that a business must not only meet but exceed customer
satisfaction in order to retain them and must develop a sense of
strong loyalty amongst their customers. Arguably, any organisation
in the present day context that adopts the practices of the Four Way
Test (first adopted some 70 years ago and following in the footsteps
of Rotarian Herbert Taylor) is building enduring relationships with
customers.
Another dimension of the
use and practice of the Four Way Test is also worth consideration,
and that relates to the practice of good manners. William of Wykeham
(1324 - 1404) famously said, ‘Manners maketh man, now the motto of
As the Rotary
movement moves forwards globally, now leaving sexism and now
increasingly ageism in its wake, it is hoped that the ‘marque’ of
the brand will be recognised by its strong values system embracing
not only ‘service above self’ as daily demonstrated by its global
following of good men and women, but also by universal and superior
commitment to ethical behaviour, evidenced by their enthusiastic
adherence to the Four Way Test. Perhaps, essence
of this branded package will encapsulate the concepts of grace and
good manners which underpin a shared belief in fairness, goodwill
and universal fellowship to fellow mankind.
About the author: Angus is the Managing Partner of Leisure
Solutions® which offers a range of strategic services which includes
new product development in the area of ecotourism and geotourism.
A committed Rotarian since joining initially the Rotary Club of
Sydney in 1994, Angus is proud to be a Paul Harris Fellow.
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